Father's Day promo code: 20gift

Shipping policy


1.Shipping Fee

Free Shipping Fee:Free(order amount over $39.99)

Updated Shipping Fee:$6.99

VIP Express Shipping(Air freight) Fee:$24.99

2.Shipping Time & Methods

Affected by Covid-19, there will be some delay on the delivery.

Most of our jewelry are customized and handmade.So it will take 3-7 business days to process your order.We will ship Once your order is done at factory, you will receive an E-mail with tracking information.

Estimated Delivery Time = Manufacturing Time + Shipping Time

Updated Shipping:10-25 working days

Free Shipping:10-25 working days

VIP Express Shipping(Air freight)(DHL or other logistics method):7-12 working days

Please note that:

① These are estimated delivery times only and is not guaranteed.

② If the shipping time does not exceed 10 business days, we will not accept the customer's request for refund due to the long delivery time.

3.Shipping Area

 We Ship Worldwide

Shipping Track

①Check your e-mail or your account in our shop.You will receive e-mails keeping you up-to-date about the status of your order.

②Contact us. If you still have questions about your order, please contact us via e-mail (service@Familiajoya.com)

Please keep in mind that the estimated shipping time frames are impacted by your selected shipping method, and does not account for delays caused by vendors or service and weather disruptions.